Spa audits & observation reports
I experience your spa as a guest and study it as an operator. You receive a clear report on what works, what doesn't and what to change first.
Spa & wellness consulting for hotels and resorts
Every property needs something different. I see what yours needs.
Independent spa consulting, built on more than twenty years inside luxury hotels across Europe, Asia and the Middle East.
Carlson GroupHyatt HotelsInterContinentalSANI/IKOS Group
Berlin · Zurich · Bangalore · Abu Dhabi · Dubai · Barcelona · Madrid
Services
Three ways I work with you
Most spas don't need more treatments. They need the right ones, in the right space, delivered by a team that understands why.
Spa concept & design
From a blank floor plan to a full repositioning: treatment menu, guest journey, space, brand partners and equipment, shaped around your hotel and your guests.
Family & wellness programming
Wellness that works for families: programmes for children, teens and parents that fit a resort's rhythm and lift the whole stay.
Inspiration
Every spa, its own world
A guest should be able to tell your spa apart with their eyes closed. I help each property find its character and carry it through every room, ritual and detail.
A sense of place
The spa grows out of its setting, its landscape and its local traditions.
A clear character
One positioning, one feeling, recognisable from the first step inside.
Signature rituals
A few treatments that tell the story better than a long menu ever could.
Calm in the detail
Light, texture, sound and timing, all considered from the guest's point of view.
“I look at your spa the way your guests do, and the way your team does. The answer is usually somewhere between the two.”Melanie Schneider
About
Twenty years on the inside of luxury spa
I have spent more than twenty years in luxury spa and wellness, working with Carlson Group in India, Hyatt Hotels and InterContinental, in Germany, Switzerland, India and the United Arab Emirates. Today I live in Madrid, and I am currently working as a consultant for SANI/IKOS Group.
I work as one senior person on site, with no junior team and no house template. Every recommendation starts with your property, your guests and your people.
- Berlin
- Zurich
- Bangalore
- Abu Dhabi
- Dubai
- Barcelona
- Madrid
- Experience20+ years in luxury spa & wellness
- Hotel groupsCarlson Group · Hyatt Hotels · InterContinental · SANI/IKOS Group
- LanguagesEnglish · German (native) · Spanish (basic)
- Based inMadrid, working internationally
Contact
Tell me about your property.
Whether you are opening a new spa, repositioning an existing one or simply want a clear outside view, I'd be glad to hear from you.
Write to me hello@melanieschneider.eu